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There are tree branches dangerously close to my electricity lines. What can I do about this?
Contact the main office at 001-599-416-3266 or email us at billing@sabaelecnv.com.Monday- Friday 7:30a.m.- 4:30p.m.
After office hours and weekends please call 001-599-416-3333.

What should I do if I encounter low-hanging or downed power lines or damaged utility poles?
Always stay away from these hazards and report findings as soon as possible at 001-599-416-3266. Monday- Friday 7:30a.m.- 4:30p.m.
After office hours and weekends please call 001-599-416-3333

Power Outages
Who should I notify in case of a power outage?
Before you contact us, please ensure that the power is not out because of a tripped breaker. Next, check with your neighbors to see if their power is out. Then contact us:
Monday- Friday 7:30a.m.- 4:30p.m. Contact the main office at 001-599-416-3266.
After office hours please call 001-599-416-3333.

How can I protect my electronic equipment?
Since power surges or peaks in electricity can damage your electronic equipment; purchasing a surge protector or battery backup to plug your electronics into is the best and easiest way to protect your electronic equipment.

How long will I be without power?
The amount of time needed to fix a power outage can range from minutes to several hours or more depending on the cause of the outage. Rest assured that Saba Electric Company works as quickly as possible to restore power to everyone affected.

What causes power outages?
The majority of power outages are caused by severe weather such as lightning, high winds, heavy rain, etc. However, there are other factors that can trigger an outage. These include:
• equipment failure
• human error
• trees
• planned interruptions

Why does my neighbour have power while I do not?
There is a possibility that it is an isolated incident or your neighbor could be on a different main power line. Even though that could be the case, ensure that a tripped breaker has not caused the outage.

  © Saba Electric Company N.V. 2015